VOLUNTEERS

The Refugee Support Volunteer is vital to the success of Refugee Medical Screening (RMS). Through their work on the administrative side of the refugee clinic, they free up our Refugee Clinic Coordinator to focus on scheduling and other preparations for the refugee clinic.

PRIMARY DUTIES AND RESPONSIBILITIES

• Scanning patient forms, medical records, and other administrative forms
• Inputting or updating patient’s demographic data into the EMR system
• Creating patient paper charts and envelopes for case managers
• Making copies of vaccine records or other pertinent information
• Scheduling adult refugee immunization appointments
• Checking out the refugee medical appointments
• Assembling hygiene bags for our refugee patients from our supply closet resources

TIME COMMITMENT

• Volunteers are required to commit to at least three to six months of service.
• Volunteers are required to come at least one shift every week. Each shift is 3-4 hours long. Shift times are flexible, and we can accommodate your schedule as needed.

QUALIFICATIONS 

• Must be at least 18 years old
• Must complete a background check
• Computer literacy and familiarity with MS Office products as well as electronic medical records preferred, and willingness to learn new software applications
• Adherence to confidentiality requirements
• Skilled at communicating clearly
• Detail-oriented with excellent follow-through skills

The RMS Nurse is vital to the success of our refugee screening program. They allow us to facilitate a streamlined progression through all the stations of the screening and alleviate the burden on our staff nurses and admin team to host our patients hospitably.

PRIMARY DUTIES AND RESPONSIBILITIES

• Take and record vitals and discuss results with patients
• Explain and collect urine samples from patients
• Test urine for a variety of metabolites.
• Document all findings
• Notify medical staff of any abnormalities

TIME COMMITMENT

Volunteers are required to commit to at least three to six months of service. Volunteers are required to come to at least one shift per month. PLEASE NOTE: RMS Clinics only happen on Monday mornings from 7:45 am – 12:00 pm. If you are not available on Mondays, please do not apply for the RMS Volunteer role!

QUALIFICATIONS 

• Must be at least 18 years old.
• Must be a registered nurse with an valid, up-to-date license.
• Must NOT be a patient at Siloam.
• Must complete a background check.
• Computer literacy and familiarity with MS Office products as well as electronic medical records preferred, as well as willingness to learn to software applications.
• Adherence to confidentiality requirements.
• Skill at communicating clearly.
• Detail-orientation with excellent follow-through skills

The RMS Family Host Volunteer is vital to the success of our refugee screening program. They allow us to facilitate a streamlined progression through all the stations of the screening and alleviate the burden on our staff nurses and admin team to host our patients hospitably.

PRIMARY DUTIES AND RESPONSIBILITIES

• Stay with one family throughout their experience in the RMS clinic
• Communicate with family and interpreter, making sure they are completing each station (urine, height/weight/vision, and vitals) including the labs/immunizations
• Make 2 sets of copies of medical records if patients bring them
• Communicate any special needs of the patients
• Make sure the family feels welcomed and comfortable while navigating the RMS clinic

TIME COMMITMENT

Volunteers are required to commit to at least three to six months of service. Volunteers are required to come to at least one shift per month. PLEASE NOTE: RMS Clinics only happen on Monday mornings from 7:45 am – 12:00 pm. If you are not available on Mondays, please do not apply for the RMS Volunteer role!

QUALIFICATIONS

• Must be at least 18 years old.
• Must NOT be a patient at Siloam.
• Must complete a background check.
• Computer literacy and familiarity with MS Office products as well as electronic medical records preferred, as well as willingness to learn to software applications.
• Adherence to confidentiality requirements.
• Skill at communicating clearly.
• Detail-orientation with excellent follow-through skills

The clinic support volunteer is vital to the success of both the patient relations and provider teams. Through their care for the logistics related to patient visits at the Siloam Health Primary Care Clinic, clinic support volunteers ensure excellent patient care and the integrity of our medical record system.

The Arabic/Spanish interpreter volunteer facilitates communication between the patient and the provider during a visit or clinical examination at Siloam.

Volunteer nurses work with staff nurses and providers to deliver comprehensive patient care at Siloam’s Primary Care Clinic.

Volunteer optometrists at Siloam work with staff nurses and providers to complete basic eye exams and provide glasses prescriptions to refugee and immigrant patients.

The Patient Relations Volunteer is vital to the success of both the patient relations and provider teams. Through their work on the administrative side of the clinic, they free up our Patient Relations Staff to assist patients.

Siloam also provides volunteer opportunities for licensed specialty providers on an as-needed basis. Our most common needs are listed below, but you can still volunteer even if you don’t see your specialty listed below!

• Cardiology
• Dermatology
• Endocrinology
• ENT Specialist
• Gynecology
• Neurology
• Nephrology
• Orthodontistry
• Physical Therapy
• Pulmonology
• Registered Dieticians
• Rheumatology
• Sleep Specialist
• Urology

Spiritual care volunteers support the Siloam clinical staff and Director of Spiritual Care by consulting with patients, praying with them, or simply being available to listen.

PRIMARY DUTIES AND RESPONSIBILITIES

• Assist Primary Care Providers (PCPs) by addressing any spiritual needs or prayer requests of patients
• Visit with patients, listen to their stories, offer to pray for them, offer blessings over them, or proclaim the goodness of God to them
• Pray or circulate through the waiting room and other parts of the clinic, offering smiles and other forms of hospitality to patients, visitors, staff, and volunteers
• Perform appropriate documentation in patient charts through use of a Spiritual Care Consult form
• Distribute Bibles and other reading materials to patients desiring spiritual growth and a deeper understanding of the Christian faith
• Make appropriate referrals to churches or local bodies of believers where patients may obtain ongoing spiritual support
• Support Siloam’s Spiritual Care Program by identifying any problems related to patient services and make any recommendations for improvement

TIME COMMITMENT

• Volunteers are required to commit to at least six months of service
• Volunteers are required to come at least one shift every two weeks. Each shift is 2–4 hours long
• For the first month, volunteers must come for one shift every week to ensure proper training and schedule consistency

QUALIFICATIONS

• Must complete a background check
• Must be a Christian believer who is comfortable sharing the love of Christ with others
• Must be familiar with the local faith community and the types of churches to which to make referrals
• Must agree to work within the parameters of Siloam’s Spiritual Care Guidelines
• Previous practical experience in one-on-one ministry with others
• Willingness to serve persons with limited access to healthcare and who are from diverse cultures and faith beliefs
• Flexibility and willingness to fit into the workflow of the clinic setting as well as defer to and cooperate with clinic staff
• Adherence to Occupational Safety and Health Administration (OSHA) and confidentiality requirements
• Ability to work well in a team setting
• Skilled at communicating clearly and compassionately
• Though not absolutely required, fluency in either Spanish or Arabic will prove helpful